What's your process for handling and shipping large items like benches and big planter boxes?

You've found the perfect sturdy bench or that grand planter box to complete your outdoor space. Now, the question arises: "How on earth will that get to me?" Don't worry, we specialize in giving your oversized treasures a first-class ticket from our workshop to your garden. Our process is a carefully choreographed dance of care and precision.

It all begins with a protective embrace right here at home base. Each large item is meticulously wrapped. For wooden benches, we use padded foam corners and heavy-duty stretch film to guard against scratches and bumps. Our big planter boxes receive an internal cardboard brace to keep their structure perfectly square, followed by layers of protective blanket wrapping and a final shield of corrugated cardboard. We build a custom fortress around your item.

Next, we partner with specialized freight carriers who understand that they're transporting a piece of your vision, not just a bulky box. Every item is carefully loaded with equipment like lift gates and pallet jacks to avoid any rough handling. We track its journey every step of the way, ensuring it travels safely across the miles.

Finally, the grand arrival. Depending on the service you choose, our delivery partners will bring your item to your curb, your doorstep, or even to its exact spot in your garden with our white-glove option. We handle the heavy lifting, so you can simply imagine the moments of relaxation and beauty that await. Our mission is to deliver not just a product, but peace of mind, ensuring your large and lovely pieces arrive ready for their new life with you.