How do your landscape facility products ship? Are they assembled or in kits?

Great question—and one I get all the time. Let me walk you through exactly how my landscape facility products ship, because I know that moment when a giant crate shows up and you wonder, “Did I just buy a puzzle or a project?” Spoiler: neither.

I ship everything in cleverly designed kits. That means no pre-assembled, truck-filling behemoths. Instead, each product—whether it’s a sleek pergola, a modular bench system, or a freestanding shade structure—arrives in compact, durable boxes or pallet-sized crates. Think of it as landscape furniture in “flat-pack” form, but way more thoughtful than your average DIY shelf.

Why kits? First, shipping costs stay reasonable because we’re not moving empty air. Second, you (or your installer) get the joy of assembly without needing a degree in engineering. Every kit includes pre-drilled holes, labeled parts, color-coded hardware bags, and a clear, picture-heavy guide. Most structures go together in under two hours with just a power drill and a ratchet.

But here’s my secret sauce: I design for “hands-off” convenience too. Some clients request partial assembly—like pre-attached brackets or pre-welded frames—and I can absolutely do that for an extra fee. The standard, though, is a kit that travels light and builds strong. And if you’re worried about missing parts? Every kit comes with a QR code that links to a video of me assembling the exact product, plus a customer support line that actually picks up.

So, to put it simply: my landscape facility products ship smart. They’re not heavy, not clumsy, and definitely not a headache. Just a box of potential that transforms into something beautiful in your backyard. Ready to unbox your next project?