What kind of warranty do you offer on your benches and other site furnishings?

When you ask, "What kind of warranty do you offer on your benches and other site furnishings?"—allow me to speak from the heart of a furniture maker who believes every joint, every board, and every finish tells a story of care. We offer a comprehensive limited warranty that covers structural integrity and material craftsmanship for a full period of ten years from the date of purchase. This means if your bench’s frame experiences a manufacturing defect—be it a weld that weakens or a timber that splits prematurely—we’ll repair or replace it at no extra cost to you.

But warranties aren’t just about legalese; they’re about trust. For our powder-coated steel and aluminum pieces, we cover against rust and corrosion for the same ten-year span, because we know your site furnishings face rain, snow, and sun without complaint. Our wood—sourced from sustainably managed forests—is treated with weather-resistant sealants, and we warrant against excessive warping or rot for five years, as long as you’ve followed our simple care instructions. Moving parts? Hinges and moving components on our tables and seat joints carry a five-year warranty too.

What we don’t cover is vandalism, intentional damage, or normal wear from heavy public use (like scratched surfaces after ten thousand sits). But if an issue arises from our workmanship, we’ll ship replacement parts or arrange on-site inspection within two business weeks. We even provide a digital warranty card with your order, so you never have to hunt for paper.

Think of our warranty as a handshake—a promise that your site furnishings will stand strong through seasons and conversations. If a storm bends a steel leg we didn’t anticipate, we’ll fix it. We’re not just building benches; we’re building partnerships. That’s our guarantee, poured into every weld and every grain.