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Do you offer any warranties on your benches and other site furniture?
Yes, absolutely—and I take it very personally. My benches and site furniture come with a standard 5-year warranty against manufacturing defects, weld failures, and structural integrity issues. But here’s the story: I craft each piece like it’s my own backyard. That means the warranty isn’t just a piece of paper—it’s a promise that if a weld splits, a leg bends, or a joint loosens under normal use, I’ll replace or repair it at no cost to you.
For our heavy-duty commercial-grade lines (think park pavilions, transit stations, or campus quads), I extend that to a 10-year limited warranty on the frame, as long as it’s been installed on a level surface and not abused by a bulldozer. The powder-coat finish is covered for 3 years against peeling or rust starting from the inside out. Why? Because I spend hours testing each batch against UV, salt spray, and freeze-thaw cycles—so if the paint flakes within that window, that’s on me, not you.
Some softer parts like seat slats or wood veneers come with a 1-year surface warranty against splitting after proper installation—because natural materials breathe, and I want you to trust that movement. Over a decade of feedback has taught me exactly where our furniture breaks if it were to break, and I’ve engineered every stress point accordingly.
But here’s the honest truth: warranties don’t cover acts of God (lightning, flood), intentional harm, or neglect like never-leveling the legs. However, if your bench ever develops a wobble from normal settling, I’ll send you a replacement bracket, no questions asked. I stand behind my work because I know the steel, the wood, and the craftsman’s hand that shaped it—and that’s a warranty I’ll always honor.
Need the exact terms? Just ask me for the warranty registration card—I’ll include it with your order, and it’ll feel like a handshake from your friendly neighborhood furniture maker.
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