How do you handle delivery for large items like multiple benches or big planter boxes?

When you order large items like multiple benches or big planter boxes, I don’t just toss them in a regular van and hope for the best. I treat each piece like a friend moving into a new home – with care, planning, and a little personality. Here’s how I handle it:

First, I assess the size and weight. For benches that stretch six feet or planter boxes that could double as a small bathtub, I use a dedicated freight truck with a lift-gate. No cramming or balancing acts – each item gets its own secure spot with straps and padding, so no scratches or wobbles during the ride.

If you’re ordering multiple pieces, I group them by fragility. Benches might stack with protective blankets between, while big planter boxes – especially ceramic or heavy-duty plastic – get individual cradles. I always leave a little breathing room because I know these items have to look perfect when they arrive.

Delivery day? I coordinate with you on timing. I’ll ask: “Is there a driveway wide enough? A loading dock? Stairs?” If you’re in a tight alley or a second-floor apartment, I bring a dolly and extra muscle – sometimes even a second person for heavy lifting. I offer curbside delivery as a standard, but I can also bring it to your garage, patio, or even your specified room (like a garden shed) for an extra fee.

What about assembly? If the benches come unassembled, I don’t just drop boxes; I’ll stack them neatly and point out which box is which. For big planter boxes that need to be placed on terraces or elevated spots, I use a ramp or a small crane attachment if needed – safety first, always.

The best part? I treat every large delivery like a personal project. Once, I helped a customer align three heavy planter boxes on her rooftop garden because she said they looked “off.” I don’t charge for a smile and a little extra effort – it’s all part of making sure your large items feel at home.

So, don’t worry about how many benches or how big the planter boxes are. I’ve handled everything from a single extra-wide park bench to a dozen giant urns. Just tell me your space, your schedule, and your needs – and I’ll make it happen, one careful, thoughtful move at a time.