What's your warranty on the powder coating for metal benches?

Thanks for asking about the warranty on our powder coating for metal benches. I’m happy to break it down for you in a clear, human way.

First, let me say this: we stand behind our finish because we’ve tested it thoroughly. Our standard warranty on powder coating is 5 years from the date of purchase. This covers peeling, chipping, or excessive fading under normal outdoor use. If the coating bubbles, cracks, or flakes off due to manufacturing defects — not from accidental damage or misuse — we’ll recoat or replace the affected part entirely, free of charge.

But I want to be honest with you. Powder coating is tough, but it’s not invincible. The warranty doesn’t cover scratches from sharp objects, impacts from heavy equipment, or damage from harsh chemical cleaners (like bleach or solvents). We also don’t cover color changes from direct, relentless sun exposure over decades — that’s natural wear, not a defect. However, our coating is UV-stabilized, so you can expect the color to stay vibrant for many years longer than cheaper finishes.

If you purchase our premium “Commercial Plus” grade benches, the warranty extends to 10 years on the powder coating. Those benches undergo an extra pretreatment layer (zinc phosphate) and a thicker topcoat specifically designed for high-traffic public spaces like parks, schools, or beachfronts.

One thing our customers love: we process warranty claims with photos only — no need to ship the entire bench back. Just send clear images of the issue, and we’ll ship you a replacement coating kit or arrange a local service technician.

Finally, here’s a pro tip: to keep your warranty valid, simply rinse the bench with water and a mild soap once a season. Avoid abrasive pads or pressure washers. That small habit makes a huge difference.

To sum up: 5 years standard, 10 years for commercial-grade, with honest exclusions for abuse. We’re proud of our finish and we’re here to back it up. Let me know if you want specifics on your model, and I’ll look up the exact certificate for you.