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What warranty or guarantee is provided with the Landscape Round Table, and what does it cover?
The Landscape Round Table is backed by a robust limited lifetime warranty that underscores our confidence in its quality and durability. This guarantee is provided to the original purchaser and is non-transferable.
The warranty specifically covers defects in materials and workmanship under normal residential use for the lifetime of the product. This includes protection against issues such as cracking, splitting, or excessive fading of the high-density polyethylene (HDPE) material from which the table is constructed. The powder-coated aluminum frame is also covered against manufacturing defects that compromise its structural integrity.
It is important to understand what the warranty does not cover. Damage resulting from misuse, improper assembly, accidental damage, commercial use, or exposure to extreme and unreasonable conditions is not included. Normal wear and tear, such as surface scratches, or fading due to prolonged, direct sunlight exposure is considered characteristic of outdoor furniture and is not deemed a defect.
To initiate a warranty claim, customers should contact our customer service team with proof of purchase (receipt or order number) and clear photographs detailing the specific defect. Our team will review the claim and, if validated, will typically provide a replacement part or, at our discretion, a full product replacement.
This comprehensive warranty reflects our commitment to crafting outdoor furniture that is built to last, providing you with peace of mind and a centerpiece for your garden that you can enjoy for years to come.
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