What is the return or exchange policy if the Landscape Round Table does not meet expectations?

If your Landscape Round Table does not meet expectations upon delivery or assembly, our customer-centric return and exchange policy is designed to resolve your concerns promptly. We stand behind the quality of our outdoor furniture and offer a straightforward process for eligible items.

First, please inspect the product immediately upon receipt. If there is visible damage, manufacturing defects, or a failure to match the product description, contact our support team within 14 days of delivery. Provide photos and your order details to initiate a claim. For items covered under our manufacturer's warranty, we will typically arrange a repair, replacement of parts, or a full exchange at no extra cost, depending on the issue's nature.

If you are simply unsatisfied with the product (e.g., size or style), you may request a return within 30 days, provided the table is in its original, unused condition with all packaging intact. A restocking fee may apply, and return shipping costs are generally the customer's responsibility. We recommend using insured carrier services for returns.

Once we receive and inspect the returned item, we will process your refund to the original payment method within 10 business days or arrange for an exchange. Custom-made or clearance items are usually final sale and not eligible for return. For full policy details, including regional variations, always refer to the official terms on our website or your purchase agreement. Our goal is to ensure your outdoor space meets your vision with confidence.