What is the policy for handling discontinued colors or finishes?

When a product line undergoes updates or redesigns, certain colors or finishes may be discontinued to make way for new options. Our policy for handling such changes prioritizes customer transparency and support. We typically announce discontinuations three to six months in advance through our website and customer newsletters, allowing sufficient time for final purchases. For ongoing projects requiring matching colors, we maintain a limited reserve inventory that customers can access by contacting our support team directly. If an exact match is unavailable, we provide complementary color alternatives or finish samples to ensure design consistency. Additionally, our product documentation includes detailed technical specifications for discontinued items, enabling customers to replicate colors through custom manufacturing if needed. We recommend periodically checking our updated color charts and consulting with our design specialists who can suggest contemporary alternatives that may better suit current trends. For commercial clients with large-scale projects, we offer customized phase-out schedules and color transition plans to minimize disruption. This structured approach ensures that even as our product palette evolves, customer projects maintain their aesthetic integrity without unnecessary complications.