What is the return or exchange policy if the Landscape Round Table does not meet customer expectations?

At our company, we stand firmly behind the quality of our Landscape Round Tables and are committed to ensuring complete customer satisfaction. We understand that sometimes a product might not perfectly align with your expectations, which is why we've established a transparent and customer-friendly return and exchange policy.

If your Landscape Round Table does not meet your expectations upon arrival, you are eligible for a full return or exchange within 30 days of the original purchase date. To initiate this process, please contact our customer service team with your order details. We require the product to be returned in its original, undamaged packaging and in resalable condition, showing no signs of assembly, use, or alteration.

For items that are damaged or defective, we offer a straightforward exchange for an identical replacement model at no additional cost, including covering the shipping fees for the return and the delivery of your new table. We thoroughly investigate any reported defects to maintain our high-quality standards.

Please note that return shipping costs for non-defective items, meaning returns based purely on a change of preference, are the responsibility of the customer. Once we receive and inspect the returned item, your refund will be processed to the original method of payment within 5-7 business days.

Our ultimate goal is your complete happiness with our outdoor furniture. We encourage you to carefully review product specifications and dimensions before purchasing to ensure the Landscape Round Table is the perfect fit for your space. Our dedicated support team is always ready to assist you with any questions regarding our policy or your specific order.