What is the policy for returns or exchanges if the table does not meet the customer’s needs?

We stand behind the quality of our tables and want every customer to be completely satisfied with their purchase. If for any reason a table does not meet your expectations or needs, we offer a straightforward return and exchange policy. Customers may initiate returns within 30 days of delivery for a full refund or exchange, provided the table remains in its original condition without signs of use, damage, or assembly. To begin the process, please contact our customer service team with your order details and reason for return. We will provide a return authorization and instructions for shipping. For exchanges due to defects or errors on our part, we cover all shipping costs. For preference-based returns, customers are responsible for return shipping fees. Once we receive and inspect the returned table, we will process your refund within 5-7 business days to your original payment method. For exchanges, we prioritize shipping your replacement table immediately. We believe this policy balances flexibility with practicality, ensuring you can shop with confidence knowing we support your satisfaction. For specific questions about custom orders or oversized tables, please check our detailed policy page or contact our support specialists who are available to assist you personally.