What is the return or exchange policy for the Landscape Round Table if it doesn’t meet expectations?

When investing in outdoor furniture like the Landscape Round Table, customer satisfaction is paramount. Should the product fail to meet your expectations upon delivery, our comprehensive return and exchange policy ensures a straightforward resolution process. Customers may initiate a return within 30 days of receipt if the item arrives damaged, defective, or doesn't match the specified dimensions and material quality. To qualify, the table must be in its original packaging with all components unused. We recommend thoroughly inspecting the product during unboxing and documenting any issues with photographs for swift processing. For warranty-related concerns beyond the return window, such as structural issues or material degradation under normal use conditions, our support team will coordinate repairs or replacements according to the manufacturer's warranty terms. The process begins by contacting our customer service with your order details and evidence of the issue. While return shipping fees are generally covered for manufacturing defects, customization-related returns may incur restocking charges. Our goal is to balance fair policy enforcement with exceptional customer care, turning potential disappointments into opportunities to build lasting trust. Remember that proper maintenance as per care instructions can significantly reduce the likelihood of performance issues, but when problems occur, we stand behind our products with transparent solutions.