What is the return or exchange policy if the table does not meet customer expectations?

We understand that purchasing furniture online comes with unique challenges, which is why we've developed a comprehensive return and exchange policy specifically designed for table purchases. Our primary goal is your complete satisfaction, and we stand behind the quality of every table we deliver.

If your table doesn't meet your expectations upon arrival, you have 30 days from the delivery date to initiate a return or exchange. This generous window allows you to properly assess the table in your space and ensure it matches both the product description and your personal requirements. Common reasons for returns include manufacturing defects, shipping damage, or simply not fitting your aesthetic vision as anticipated.

The return process begins with contacting our customer service team through your account portal or via email. We recommend including photographs of any concerns, particularly for damage or quality issues, as this helps us process your request efficiently and improve our quality control measures. Most returns are approved within 24-48 hours of submission.

For exchanges, we offer two convenient options. You can select an alternative table from our collection of equal or greater value, or choose a different product category entirely if you prefer. Our team will coordinate the pickup of the original table while simultaneously processing your new order to minimize any disruption to your home setup.

We're proud to offer free return shipping on all qualified returns and exchanges, meaning you won't incur additional costs if the product doesn't meet our quality standards or was damaged during transit. Refunds are processed to your original payment method within 5-7 business days after we receive and inspect the returned item.

For custom-made tables or special orders, different conditions may apply, which we clearly communicate during the ordering process. We encourage customers to review product specifications carefully and utilize our virtual room planner tool before purchasing to ensure the perfect fit for their space.

Our commitment extends beyond the sale - we want you to love your table for years to come. That's why we combine our flexible return policy with quality craftsmanship and detailed product information, creating a shopping experience where you can feel confident in your furniture choices.