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What is the policy for repairing or replacing parts damaged during shipping of the Landscape Square table?
Discovering damage to your new Landscape Square table upon delivery can be disappointing. Our policy is designed to resolve such issues promptly and satisfactorily. If any parts are damaged during shipping, we will repair or replace them at no additional cost to you. The process requires you to inspect the product thoroughly upon receipt and report any visible shipping damage to our customer support team within 48 hours of delivery. Please provide your order number and clear photographs of the damaged parts and the packaging. Our support team will then guide you through the next steps, which may involve sending replacement components or, in rare cases, arranging for a full exchange. We package our tables with utmost care, but carrier handling can sometimes cause issues. Our commitment is to ensure you receive your Landscape Square table in perfect condition and can enjoy its design and functionality for years to come.
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