What is the policy for repairing cosmetic damage to the Landscape Square table?

When addressing cosmetic damage to your Landscape Square table, the manufacturer's policy typically distinguishes between warranty-covered defects and user-induced wear. Most surface scratches, minor dents, or finish imperfections resulting from normal use fall outside standard warranty protection, as these are considered part of the furniture's natural aging process. However, manufacturing-related flaws like peeling veneer, bubbling lacquer, or color fading within the warranty period may qualify for repair or replacement.

For non-warranty cosmetic issues, the company often provides recommended care kits or professional repair service referrals. Many retailers offer paid restoration services using color-matched fillers and specialized finishing products that maintain the table's original character. For minor scratches, using manufacturer-approved wax sticks or touch-up markers can effectively conceal damage without voiding any remaining warranty.

Preventive measures include using coasters, placemats, and regular cleaning with pH-neutral solutions. The policy generally encourages customers to document damage with photographs and contact customer service with purchase details before attempting repairs, as improper DIY methods might cause further damage. Some collections offer extended protection plans that specifically cover cosmetic repairs for an additional period.

The most sustainable approach involves understanding that fine furniture develops a patina over time, with minor imperfections contributing to its unique story while maintaining structural integrity through proper care and timely professional intervention when needed.