What is the policy for repairing accidental damage to the Landscape Square table?

Landscape Square provides a comprehensive policy for addressing accidental damage to its tables, balancing customer support with practical repair solutions. The policy typically covers unexpected incidents like spills, scratches, or minor structural issues occurring during normal use, excluding intentional misuse or commercial wear.

Customers should first document the damage with clear photographs from multiple angles. Contact customer service within 30 days of the incident, providing proof of purchase and damage documentation. Landscape Square assesses each case individually, determining whether repair, partial replacement, or a professional service referral is most appropriate.

The company often covers labor costs for manufacturing defects, while accidental damage cases may involve material fees or subsidized repair rates. For extensive damage beyond repair, Landscape Square may offer discounted replacement options. The process emphasizes sustainability, attempting repair before considering replacement.

Always review your specific warranty document, as policies vary by collection and region. Proactive measures like using coasters and protective pads can prevent many common issues, though the policy exists to address life's unexpected moments with your Landscape Square table.