What is the policy for replacement parts or repairs for the Landscape Square table?

Owning a Landscape Square table brings style and function to your outdoor space. To ensure its longevity and your continued satisfaction, a clear and customer-focused policy governs replacement parts and repairs. Typically, the policy is structured around warranty coverage and post-warranty support.

Most manufacturers offer a limited warranty that covers defects in materials and workmanship for a specified period from the date of purchase. During this warranty period, if a part fails due to a manufacturing defect—such as a structural issue with the powder-coated aluminum frame or premature fading of the finish—the company will generally provide a replacement part or arrange for a repair at no cost. It is crucial to retain your original proof of purchase to validate warranty claims.

For damage that is not covered under warranty, such as accidental breakage of the tempered glass top or wear and tear from extreme weather conditions, replacement parts are often available for purchase directly from the manufacturer or authorized retailers. Common replaceable components include glass table tops, umbrella inserts, specific fasteners, and individual chair parts. The process usually involves contacting customer service with your table's model number and a description of the needed part.

To initiate any repair or parts request, you should first consult the user manual for model-specific information. Then, reach out to the official customer support channel via email or a dedicated portal on the brand's website. Providing clear photos of the issue and your purchase receipt will expedite the process. The policy is designed to be straightforward, ensuring you can maintain and enjoy your Landscape Square table for many years with minimal hassle, backed by reliable support for both warranty and non-warranty scenarios.