What is the policy for product recalls related to the Landscape Square table?

If you own a Landscape Square table, it is important to be informed about the official product recall policy. This policy is enacted when a specific batch or model is identified as not meeting our stringent safety or quality standards. The primary goal is to ensure customer safety and satisfaction by addressing any potential issues proactively.

Upon the announcement of a recall, owners of the affected Landscape Square tables will receive direct notification through registered purchase channels. The policy outlines clear steps for verification, typically requiring the product's serial number or proof of purchase. Once eligibility is confirmed, the policy guarantees a straightforward resolution path. This most commonly involves the option of a free repair using modified parts, a direct replacement with a corrected version of the table, or, in some cases, a full refund.

The entire process is managed by our dedicated customer support team. We strongly advise against continued use of a table subject to an active recall notice. To initiate a claim or for the most current information regarding any safety notices, please visit the official website's support section or contact our helpline directly. Our commitment is to resolve all qualified recall requests promptly and with minimal inconvenience to our valued customers.