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What is the policy for returns due to customer dissatisfaction with the Landscape Square table?
Customer satisfaction is paramount, and we understand that sometimes a product may not meet expectations. If you are dissatisfied with your Landscape Square table, our return policy is designed to be straightforward and fair.
You may initiate a return within 30 days of the original delivery date. The item must be in its original, unused, and resalable condition, with all original packaging and accessories intact. To start the process, please contact our customer service team with your order details. We will provide a Return Merchandise Authorization (RMA) number and instructions.
Once we receive and inspect the returned table, a refund will be issued to your original payment method within 10 business days. Please note that shipping charges are non-refundable, and you are responsible for return shipping costs unless the return is due to our error or a defective product.
For issues covered under our manufacturer's warranty, such as structural defects, please refer to the separate warranty claim process outlined in your product documentation. Our goal is to ensure a resolution that respects your time and investment.
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