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What is the policy for product customization based on customer feedback for the Landscape Square table?
The policy for product customization of the Landscape Square table is fundamentally client-centric and iterative, directly governed by structured customer feedback. Unlike standard production, customization initiates with a detailed consultation phase where client requirements, environmental context, and functional needs are documented. This feedback is not merely advisory but forms the binding blueprint for the design and engineering teams.
Key policy pillars include: Material Adaptation, where wood species, finishes, and metal details are selected based on client durability and aesthetic feedback; Dimensional Flexibility, allowing size and proportion adjustments to fit specific patio or garden layouts; and Functional Integration, such as incorporating built-in planters, ice buckets, or altered leg configurations as requested. The policy mandates a transparent review process, providing clients with 3D renderings and material samples for approval before fabrication commences, ensuring the final product aligns precisely with their vision. Furthermore, feedback post-delivery is cataloged to inform future design evolutions, making the policy a dynamic loop of continuous improvement tailored to real-world use.
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