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What is the policy for defective or damaged shipments of the Landscape Square table?
Discovering your new Landscape Square table arrived damaged or defective can be frustrating. Rest assured, our policy is designed to resolve such issues promptly and fairly. If your table arrives with visible shipping damage, you must note it on the carrier's delivery receipt at the time of signing. Please also contact our Customer Support team within 48 hours of delivery to initiate a claim. For concealed damage or manufacturing defects discovered after unboxing, you must notify us within 7 days. We will require clear photographs and a detailed description of the issue. Depending on the assessment, we will typically offer one of the following solutions: a replacement part, a full table replacement, or a refund. The specific remedy may vary based on product availability and the nature of the defect. Please retain all original packaging until the claim is resolved, as it may be necessary for inspection or return. This policy ensures your complete satisfaction and protects your investment in our premium furniture.
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