What is the policy for repairing or replacing hardware components of the Landscape Square table?

Navigating the repair or replacement of hardware components for your Landscape Square table is straightforward with our clear policy. This article outlines the process, warranty specifics, and your options to ensure your table remains a centerpiece of your space.

Our standard warranty covers manufacturing defects in materials and workmanship for hardware components, such as brackets, fasteners, and adjustment mechanisms, for a specified period from the date of purchase. If a covered component fails under normal use, we will provide a repair kit or replace the part at no cost. To initiate a claim, please contact our support team with your proof of purchase and photos or a description of the issue.

For damage resulting from accidents, improper use, or modifications, or for components outside the warranty period, we offer out-of-warranty replacement services. You can purchase individual hardware kits or specific components directly through our website or authorized service centers. Our modular design often allows for easy, tool-free replacement by the owner, though we provide detailed guides and can recommend professional installers if needed.

We are committed to sustainability. Where possible, we encourage repair over full replacement. Our support team can diagnose issues remotely and often send the exact part needed, minimizing waste. For legacy models, we maintain an inventory of common hardware to support long-term usability.

To request service, visit our Support Portal. Having your table's model number and purchase details ready will expedite the process. Our goal is to provide durable products and the resources to maintain them, ensuring your Landscape Square table lasts for years.