What is the policy for returning or exchanging the Landscape Square table if it arrives damaged?

Discovering your new Landscape Square table arrived damaged can be disappointing. Fortunately, our policy is designed for a swift and hassle-free resolution. If your table sustains any damage during delivery, please follow these steps immediately.

First, do not discard the original packaging. Document the damage clearly with multiple photographs, capturing the issue from different angles and showing any labels or box condition. This visual evidence is crucial.

Next, contact our Customer Support team within 48 hours of delivery. Provide your order number, the photographs, and a detailed description of the damage. Our team will review your case promptly.

Based on the assessment, we will typically offer a replacement of the damaged item at no extra cost. We prioritize sending a new Landscape Square table as quickly as possible. In some cases, if a replacement is not immediately available, we may offer a full refund or assist with a professional repair, depending on the damage extent.

We recommend inspecting all items upon delivery before the carrier leaves. If damage is visible on the exterior of the box, you may note it on the delivery receipt. Our goal is to ensure you receive your furniture in perfect condition and enjoy your purchase without delay.