What is the policy for repairing or replacing parts of the Landscape Square table?

The Landscape Square table collection is designed for durability and long-term outdoor use. For authorized purchases, we provide a comprehensive warranty covering manufacturing defects in materials and workmanship. This policy outlines our commitment to ensuring your furniture remains functional and beautiful.

For repair or replacement of parts, customers should first contact our customer service team with proof of purchase and images of the affected area. We typically process claims for structural frames, powder-coated finishes, and integrated components that fail under normal use. The policy covers defects but excludes damage from improper assembly, accidents, misuse, or lack of routine maintenance.

Replacement parts are shipped directly to customers with installation instructions for minor components. For major repairs, service may be coordinated through our regional partners. Note that natural weathering of surfaces, minor color variations, or changes due to sun exposure are not considered defects. We recommend using protective covers and regular cleaning to extend your table's lifespan.

The warranty period varies by material: aluminum frames and powder coatings have 10-year coverage, while tempered glass tops and specific textiles have separate terms. Always consult your original documentation for precise duration. Our policy aims to balance fair coverage with practical expectations for outdoor furniture performance.