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What is the policy for repairs or replacements if the bin is damaged during shipping?
If your bin arrives damaged during shipping, our policy ensures a hassle-free resolution. We offer repairs or replacements depending on the extent of the damage, all covered under our standard warranty. Simply contact our customer support team within 7 days of delivery, providing photos of the damaged bin and shipping label. Our team will assess the issue and arrange for a repair kit, replacement part, or a full bin replacement at no extra cost. Note that minor cosmetic scratches may not qualify for replacement. For expedited service, keep the original packaging and documentation ready. Your satisfaction is our priority!
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