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What is the policy for handling customer suggestions or feature requests for the bin?
Handling customer suggestions and feature requests is a critical part of improving the bin's functionality and user experience. Our policy ensures that every piece of feedback is reviewed, categorized, and considered for future updates. Here’s how it works:
1. Submission: Customers can submit suggestions or feature requests through our website, email, or customer support channels.
2. Review: A dedicated team evaluates each submission based on feasibility, impact, and alignment with our product vision.
3. Prioritization: High-value ideas are prioritized and added to our development roadmap, while others may be archived for future consideration.
4. Communication: We notify customers if their suggestions are approved or provide reasons for rejection, fostering transparency.
5. Implementation: Approved features are developed, tested, and rolled out in subsequent updates.
We value user input and strive to incorporate it into our product evolution. Your feedback helps us create a better bin for everyone!
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