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What is the return or exchange policy if the bin does not meet user expectations?
If the bin you purchased does not meet your expectations, our return and exchange policy ensures a hassle-free solution. Customers can request a return or exchange within 30 days of delivery, provided the product is unused and in its original packaging. To initiate the process, contact our customer service team with your order details and reason for dissatisfaction. Once approved, you will receive a prepaid shipping label for returns or instructions for exchanging the product. Refunds are processed within 5-7 business days after receiving the returned item. For damaged or defective bins, we offer a free replacement or full refund. Your satisfaction is our priority, and we strive to make the process as smooth as possible.
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